Lotus
Pashmina
Customer Security
Customer Security |
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Privacy Pledge |
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Product Guarantee |
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Online Ordering |
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Shipping |
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Returns & Refunds |
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Contact Us |
Thank you for visiting
Essential Orientals' Online Store.
Your comments and suggestions will help us to serve you
better.
We offer our personal guarantee of excellent quality and courteous
service.
Please feel free to send your comments to us. Contact
Essential Orientals
CUSTOMER
SECURITY
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The purchasing pages of our site, including your credit card
transactions, are handled by secure pages on your Web
browser.
You can check for security by watching for the
closed lock or unbroken key symbol at the bottom of your browser page.
Due to advancements in encryption technology, online theft of credit
card information is safer than using your card at a physical store.
All
on-line orders are encrypted and sent through a secure server using
Secure Socket Layer (SSL) technology
to prevent any of your private
information from being intercepted.
In addition, your credit
card company has policies that protect you.
In fact, your
credit card company provides more protection that when paying with
cash, money order, cheque and most debit cards.
| You
might like to consider PayPal, a reliable service we have used for
years now, that protects your credit cards from being seen by vendors. You can pay with your card but the transaction is handled by PayPal without ever needing to reveal your card numbers. See www.paypal.com for more information. |
If you are
concerned about purchasing online you may fax us your order
See ONLINE ORDERING.
PRIVACY
PLEDGE
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Essential Orientals ensures that your confidential information remains
private.
We use your personal information to make your online purchases and
for no other purpose.
We do NOT sell, trade, or
rent your personal information or email addresses to anyone
We do NOT send any unsolicited email to anyone.
PRODUCT
GUARANTEE
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Our products are guaranteed to be of the highest quality.
Should any
product be defective you may return it within 3 days of
receipt.
See Returns
and Refunds
ONLINE
ORDERING Top of Page
Shipping prices are for US and Canada addresses.
We accept Visa and Mastercard.
We use our Web Shopping Cart and your Web Browser to provide an order
form for customers.
When you place an order, we collect Contact
information (like your shipping and billing addresses)
and Financial
information (like your account or credit card numbers).
Don't
want to pay using the Web? We provide a printable order form
that you can fill in and FAX or MAIL.
Just use one of our
online order forms: text format
or Adobe
Acrobat (.pdf) format.
Print one of these out and then shop
on our pages until you are ready to Check Out with the shopping
cart.
You can then fill in the information displayed by
shopping cart and fax the page to us.
Fax number 1 866 763-0378 toll
free.
SHIPPING
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of Page
We ship every business day.
All credit cards billed at time of shipment.
For best service, please include a daytime telephone number so that we
can contact you if there are any questions pertaining to your
order.
RETURNS
AND
REFUNDS
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You may return defective items in original packaging, unworn, to us for
a refund within 3 days of receipt.
Include our invoice and a
description of the problem.
Original Shipping charges are
non-refundable but we
will pay the return shipping.
If you wish to return merchandise for refund or credit please first.Contact Essential Orientals .